Systems Design
ENTERTAINMENT & FASHION
Pimp My SpotifyMORE ›
I have recently kicked off a series of explorations of enhancements to the Spotify listening experience. This first round focuses on content architecture, navigation and discovery
Cult Collection MORE ›
Digital platforms are the creative communities of the future. I co-founded a startup to allow fashion enthusiasts to discover, express and shop their style by creating their own looks and editing/remixing outfits created by other people
AUTOMOTIVE
Turn Your Lights On!ON MEDIUM ›
We have a long way to go in developing the appropriate depth and nuance in the interaction patterns we use to engage with automated systems before we are truly ready as a society to consistently delegate greater control to the machines
Scout Navigator MORE ›
As mobility and communications open up the world and reorganize our sense of place, navigation becomes as much about where you go and why, as how you get there
RETAIL & FOOD SERVICE
Coca‑Cola Freestyle MORE ›
A novel interactive soda fountain dispensing +100 beverages, and leading the much-loved brand into a new era of personalized customer experiences, real-time analytics, and a reduced environmetal footprint
Home Depot Mobile POS MORE ›
We designed a suite of applications for the largest mobile POS rollout at the time, bringing product information, operational data & intelligence to the store context to support associates and managers in customer support and store planning & management
Prada Epicenter MORE ›
A seminal deplomyent of multi-channel retail – long before we even called it that – enabling the brand to express its high-touch style of customer service across all touchpoints in the shopping experience
Taco Bell Omni‑Channel MORE ›
A proposal to re-invent the Taco Bell digital presence to better capture and serve their core Explorer target through a comprehensive approach to intelligent content and capability delivery across all channels
OPERATIONS
OpenTable On‑Boarding MORE ›
Leveraging the opportunity created by the adoption of consumer technology in restaurant operations to rethink the sales, deployment, and on-boarding process for OpenTable restaurant customers